The Management Project

The Management Project is a 20-year effort to document and understand differences in the type of management practices used in establishments across the world.

To conduct this project, we use an interview-based protocol that covers a range of day-to-day management practices. This project is as a joint effort of researchers from world-renowned institutions: Cornell, Harvard, London School of Economics, MIT, Stanford, and the World Bank.

If you were contacted by one of our team analysts: your participation as a firm manager is of the utmost importance for our project and we greatly value of your input!

All information collected during interviews is strictly confidential¬†and covered by the protocols of the principal investigators’ academic Ethics Committees. All information will be used strictly for academic purposes and aggregate trends used to inform public policy.

The three moments when our team and managers interact

1

Firm managers are invited for interviews

A group of trained analysts reaches out to managers from a random sample of firms and invite them to participate in a one-hour interview about how that firm manages and organizes aspects associated with the implementation, usage, and monitoring of production processes, personnel management, among other core management practices.

2

Trained analysts conduct interviews with firm managers

Analysts will conduct a one-hour interview with the senior-most manager at the establishment (i.e.: plant manager for manufacturing establishments). All analysts receive a standardized and intensive training on the concepts of management practices and how to make the interview interesting for the managers.

3

Our team analyzes data and reports results to firm managers

After all interviews are completed, our team aggregates and synthesizes the insights from our participant managers and produce a report that outlines the major trends at the moment and compares them with prior types of practices. As a thank you for their participation, all managers get sent a special report with the preliminary findings to the email they choose.